Please allow between 7-30 days for your order to arrive. This will depend o which country you reside in. If more than 33 days have passed please email us firstname.lastname@example.org for an update.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. All returns must first be approved by us via email. Please email us first to receive approval. Email: email@example.com
Refunds (if applicable)
All refunds must be approved. This also means that the item must be returned to us.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund which depends on the condition of the item received.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your paypal account within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org to make the necessary arranagements.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.